The Money-Back Guarantee applies to Live Ticket Registration only. Online registrations are non-refundable.
You must attend Day 1. If after attending day 1 you are not completely satisfied, we will refund your ticket price. However, you must let us know immediately after Day 1 of the conference BEFORE LEAVING THE VENUE. No refunds will be given to those who request it after 6 pm or after leaving the venue on Day 1.
Refunds will be processed 7-10 business days after the conference is over.
REFUND POLICY/COVID DISCLOSURE
If we are not able to host this conference live and in-person due to government or local Covid restrictions, we will broadcast it through our app as we have done in past years. All attendees will still be able to purchase kits and products at special prices through the exhibitor center on the app.
If, due to government or local Covid restrictions, we are prohibited from hosting this conference live, all attendees who purchased live, in-person tickets will have the option to attend online and receive a refund for the difference in their ticket price or have their payments applied to our 2023 Conference.
If no such restrictions are in place, ALL deposits and payments towards the ticket balance are NON-REFUNDABLE. If the invoice for the ticket balance is not paid in full by the due date, your deposit will be deemed Non-Refundable and your ticket will be resold. Your deposit and balance payments are final.
If you realize you won't be able to attend, you may transfer your ticket to another person at no extra fee. Please email your request to email@example.com and include your first name, last name, and the email address you used when you registered for the conference. Include the email and first and last name for the person you are transferring your ticket to.
Ticket Transfers are only allowed at LEAST 15 days before the conference so that we have time to print new certificates, badges, and other conference items that have attendee names.
Please provide your replacement attendee with your original registration information, so they can communicate with us and receive our messages.
If you have requested special items that required a deposit (for example, masterclasses), these items will be available to the artist you transfer your ticket to.
Your cancelation request must be submitted in writing using the email address and contact form listed above.
Denial of Admission
We reserve the right to deny admission to any event attendee we believe does not meet the qualifications to attend and/or provided fraudulent information during registration, or that is disruptive, disrespectful or otherwise a nuisance.
You may be asked to leave the event if you exhibit unruly or disruptive behavior, or any behavior that makes it difficult for fellow attendees to enjoy the event. There will be no refunds to anyone that is asked to leave or denied admission.
Refunds will not be granted for no-shows (registrants who do not attend the conference with no prior approval of cancellation). Delegates assume full responsibility for notification to and verification of receipt by the Vegas PMU Conference Host.
Questions about Our Cancellation and Refund Policies
If you have questions about our cancellation or refund policies, please email us at firstname.lastname@example.org. We will be happy to answer your questions.